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Project role permissions

The complete breakdown of the three project roles. Manager has full access to everything, so the tables below focus on where Collaborator and Guest stop.

Legend: ✓ allowed · Own company limited to their own company's records · Own limited to records they created · — not allowed.

Issues​

ActionManagerCollaboratorGuest
View issues✓✓Own company
Create an issue✓✓—
Edit an issue✓✓—
Delete an issue✓✓—
Change status✓✓✓
Bulk assign / bulk update✓✓—
View activity history✓✓—
Add a comment✓✓✓
Edit / delete a comment✓OwnOwn
Add an attachment✓✓✓
Edit / delete an attachment✓OwnOwn

A Guest can move an issue's status and respond with photos and comments — which is the whole point of inviting a subcontractor — but cannot create or delete issues.

Zones and unit lifecycle​

ActionManagerCollaboratorGuest
View zones✓✓✓
Create a zone✓✓—
Edit a zone✓✓—
View unit lifecycle✓✓✓
Change a unit's state✓✓—
note

Unit lifecycle changes deliberately mirror zone editing rather than being manager-only. Site managers are usually Collaborators, and routing every state change through one person would make handover a bottleneck.

Documents​

ActionManagerCollaboratorGuest
View public documents✓✓✓
View documents shared with them✓✓✓
Upload✓✓—
Download✓✓✓
Delete✓Own—
Manage folders✓✓—
Submit for review✓✓—
Approve or reject✓——

Checklists​

ActionManagerCollaboratorGuest
View templates✓✓—
Create / edit / delete templates✓——
View checklist instances✓✓✓
Create / edit / delete instances✓✓—
Complete a checklist✓✓—
Respond to items✓✓✓

Site meetings​

ActionManagerCollaboratorGuest
View meetings✓✓✓
Open a meeting✓✓—
Edit a meeting✓✓—
Record attendance✓✓—
Record progress✓✓—
Publish a report✓——
Delete a meeting✓——
Manage meeting templates✓——
View points✓✓Own company
Raise a point✓✓—
Update a point✓✓Own company
Comment on a point✓✓✓

A Collaborator runs the meeting; publishing stays with a Manager. A Guest reads published reports and updates the points their own company owns or is concerned by.

note

A Guest can update their own company's points but cannot hand a point to a different company — reassigning is a manager-level call, and a guest who could reassign could also move a point out of their own view in the same action.

Reports​

ActionManagerCollaboratorGuest
Generate a report✓✓—
Email a report✓✓—
Manage report templates✓✓—

Companies and project settings​

ActionManagerCollaboratorGuest
View the project✓✓✓
Archive the project✓✓—
View companies✓✓—
Manage companies✓——
Manage project members✓——
Customize the workflow✓——

The organization admin override​

An organization admin has full access to every project in the organization regardless of their project role — including projects they were never explicitly added to. The exception is subscription and plan management, which is not an organization-level power at all.