Project notification rules
Personal preferences work well until a project genuinely needs everyone informed — or needs a noisy category silenced for everyone. Project rules override personal settings.
Required role: Project Manager (or Organization Admin).
The three requirements
For each notification category, a project can be set to:
| Requirement | Effect |
|---|---|
| Optional | Personal preferences decide. The default, and identical to having no rule at all. |
| Required | The category is forced on for everyone, overriding personal opt-outs. |
| Off | The category is suppressed for everyone on the project. |
Set a rule
- Open the project's Settings and go to Notification settings.
- Find the category and set it to Optional, Required, or Off.
- When you choose Required, pick the channels to force on:
- In app — on by default.
- Email — on by default.
- Push — off by default.
- Save.
Result: the rule applies to every member of the project immediately.
Force issue assigned to Required with email on, for a project where contractors keep saying they weren't told. It's the one category where a personal opt-out costs the project real time.
Off is a blunt instrument. It silences the category for everyone including managers, and the members affected get no indication that something was suppressed. Prefer Optional and let people manage their own noise.
Timing stays personal
Forcing a category on decides whether someone is notified and on which channels — not when. Someone who batches their notifications still receives a required category in their daily digest.
The exception is genuinely urgent notifications, which always send immediately regardless.
Check the effective settings
Because two layers combine, "what will this person actually receive?" isn't obvious from either one alone. The project's notification settings screen shows the effective result — the project rule overlaid on the defaults — so you can see the real outcome before you rely on it.
What can't be changed
Project invitations always send. There's no rule that can turn them off — an invitation that never arrives means a member who never joins.