Assign and track issues

Once issues exist, you'll spend most of your time finding the right ones, assigning them, and keeping their details up to date.

Find issues: search and filter

The issue list can be searched and filtered so you can focus on what matters.

1. Open the project's Issues area.
2. Search by title or issue number.
3. Filter the list by, for example:
   • Status (open, in progress, completed, validated, rejected)
   • Priority (high priority only)
   • Assignee — assigned to me, assigned to a company or person, or unassigned
   • Location — a zone (includes its sub-zones) or a drawing
   • Phase or Trade
   • Dates — overdue, due today, due this week, and more
4. Sort by creation date, due date, priority, issue number, and others.

Result: the list narrows to the issues you care about.

note

As a Guest, the issue list only ever shows your own company's issues (plus any assigned directly to you), no matter how you filter.

Assign an issue

1. Open an issue.
2. Set the assigned company — the firm responsible.
3. Optionally set the assigned person — they must belong to the assigned company and have access to the issue's zone.
4. Save.

Result: the issue is assigned, and the newly assigned person is notified.

tip

To assign many issues at once, use bulk assign — see Bulk actions on issues.

Edit an issue's details

Required role: Manager or Collaborator. Guests can't edit issue details (but can still change status, comment, and attach photos).

1. Open an issue and edit any of: title, description, location (zone/drawing), pin position, phase, trade, assigned company/person, priority, due date, or detected on date.
2. Save.

Result: the changes are recorded, and every edit is captured in the issue's activity history.

caution

Moving an issue to a different zone clears its drawing pin (unless you set a new drawing), and Builddar re-checks that the current assignee still has access to the new zone.

View an issue's history

Every issue keeps a full audit trail — status changes, edits, comments, and attachments — with who did what and when.

1. Open an issue and go to its Activity (or History).

Result: you see a chronological log of everything that's happened to the issue.